The modern Huume Public Portal provides applicants a user-friendly self-service platform so that they can proactively research and locate suitable social housing properties for themselves.
Due to the majority of applicants now using mobile devices the Portal uses a mobile first design strategy, allowing users to be able to find a suitable home from anywhere, at any time. The Portal is fully mobile responsive whilst still providing desktop users the same high-quality experience.
The Portal content and formatting has been carefully considered to provide applicants the best user-experience, so that they can take a proactive approach to finding a property themselves.
Applicants can search for properties by applying filters and viewing either in a grid view (list), or map view. See below:
GRID VIEW
MAP VIEW
Simple icons have been used on each property listing, so that at a glance applicants can easily:
View their queue position
See the number of bids on a property so far
Find out if they are eligible
View numbers of bedrooms
View if the property has a garden
Discover if the property allows pets
See if the property has parking
Once interested in a property, applicants can view the complete property listing to:
Look at the property photos
Learn about the property details
Discover the rental costs
Locate the property on google maps, street view and bing maps
Discover the local area details such as transports and amenities
Applicants can discover why they are not eligible for a property, bid on a suitable property, withdraw a bid, or when bidding select the 'preferred property' in the pop-up window to assist landlords with shortlisting.
APPLICANTS PERSONAL DETAILS
The portal offers true self-service functionality for applicants, allowing them to update their own details, amend family information, update addresses, amend the Housing Register information, change their password, change email address, view any messages or actions and upload and view documents, all from their phones, tablets or desktop.
Looking for a modern Social Housing bidding portal?
Get in touch contact@huume.co.uk or call 0118 336 1005
About the Author
Huume Ltd is the innovative IT Housing solutions provider, personalising Housing Needs for UK Housing Organisations. Read more posts from Huume.